Brenna is how your family member's aged care home keeps you in the loop: real updates, sent straight to you, so you know what's going on even on the days you can't visit.
Not sure what Brenna is, or why your home uses it? Start here.
What is Brenna?Need help with the app, logging in, or notifications? Find support here.
Get helpThink your loved one's home should use it? Let us know.
Get Brenna at my homeBrenna is the app your family member's aged care home uses to keep you informed. When something happens, from a change in how they're feeling to a photo from afternoon activities, staff send a structured update straight to your phone. You don't need to call the home or wait for a scheduled check-in. It comes to you, as it happens.
Aged care homes are expected to keep families genuinely informed and involved in care decisions. Brenna is how many homes do that well: instead of relying on phone calls that can be missed, or updates that only reach one family member, everyone connected gets the same information, at the same time, with a record either of you can look back on.
Day-to-day updates on how they're doing, meals, and activities; changes in condition or care, like a fall, an infection, or a medication change; and general announcements from the home, like upcoming events or visiting changes. Not everything is urgent: Brenna uses a simple priority marker so you can tell at a glance what needs your attention now and what's just good to know.
Alongside updates from the home, your family gets its own private space to talk to each other: coordinating visits, sharing how a visit went, checking in. The home doesn't see this, and neither does Brenna. It's just for you and the other family members connected to your loved one.
Yes. Updates from the home go one way, to you. Family Chat is visible only to the family members connected to your loved one, never to staff, and never to Brenna. Full detail is on our Security & Privacy page.
Brenna is available on iOS and Android.
Store links still need to be added here.
Your home sends you an invitation once you've been set up as a connected family member. Follow the link in that invitation to create your account and set a password.
Use the email address or mobile number your home registered for you. If you've forgotten your password, use the reset option on the login screen.
You can manage how you're notified about new updates from your account settings in the app. If updates have stopped arriving, check those settings first.
Open the Chat area of the app to see or join the conversation with other family members connected to your loved one.
Email us at hello@brenna.com.au, or get in touch with your home directly, they manage who's connected and can help with most account questions on the spot.
If your family member's home doesn't use Brenna yet, you can help start that conversation. Tell us a little about your situation and choose how you'd like to help; we'll take it from there.